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FAQ'S
Below you will find some introductory information related to the services we offer and how we deliver patient care. Please note, every medical aesthetics and skin client will receive a thorough consultation, full face / dermal assessment and an individualised treatment plan as part of your visit to Luma Aesthetics.
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Why is consultation required prior to treatment?There's several reasons we provide consultation prior to treatment. Firstly, as you would've noticed on our website we are limited by the Therapeutic Goods Administration (TGA) guidelines in how much information we can provide publicly about our services. As qualified Registered Nurses, we provide a medical service in-clinic, in collaboration with our consulting Doctors, and commit to providing care which is both ethical and safe. Consultation plays a key role in ensuring we understand your unique circumstances including medical history and can provide tailored information. It's important that we explore all of the specifics of your proposed treatment plan including risks, aftercare and expected results, allow time for answering your questions, obtain informed consent and ensure you are completely comfortable prior to receiving treatment. This is why we allocate a full hour to your appointment.
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Do cosmetic treatments hurt?Everyone's tolerance to pain and discomfort varies, but overall the majority of clients find medical aesthetics treatments to be very tolerable. The sensation felt differs depending on what treatment is being performed, and what are of the face is being treated. Strong topical anaesthetic cream is used for areas of the face that have increased nerve supply and therefore can be more sensitive, such as the lips.
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Will I bruise?The complexity and abundance of blood supply/vascularity of the face means bruising from cosmetic treatments is relatively common. There are some measures that can be taken to reduce bruising such as avoiding non-essential blood-thinning medication/substances pre and post treatment. Ultimately though, bruising comes with the territory and as long as there is normal perfusion to the surrounding skin a bruise is not cause for concern.
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How much will I need?The particulars of your treatment must be explored and decided upon during a thorough consultation. This is due to the highly personalised nature of cosmetic treatments, related to anatomical variances, age, gender and desired goals.
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Can you get medical aesthetics treatments when pregnant/breastfeeding?No. Medical aesthetics treatments are considered non-essential and therefore their effects on pregnant/breastfeeding women have not been widely studied. For this reason, 'blanket ban' approach whilst pregnant/breastfeeding is considered safest. You may be interested in our Pregnancy & Breastfeeding Skin Package, which offers discounted access to skin treatments and products which are deemed safe alternatives.
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What are the aftercare guidelines for medical aesthetics treatments?You will receive an email post-treatment which provides your customised instructions based on the nature of your treatment. However, the general guidelines are listed below and if in doubt, please contact us directly for personalised support. - Stay upright for 4 hours post-treatment - Do not touch your face unnecessarily and do not apply make-up for the first 24 hours post-treatment to reduce the risk of infection - Avoid any skin/laser treatments for 2 weeks post-treatment - Avoid any other treatment where direct significant pressure is applied to the face (e.g. face down massages, brow waxing, lash extensions) for 48 hours post-treatment to reduce the risk of product migration - Avoid excessive exercise for 48 hours post-treatment to reduce the risk of infection and decrease risk of prolonged swelling and/or bruising. - Some swelling, bruising and tenderness is expected, however if you have any concerns it's best to contact us directly.
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When will I see results of my treatments and how long will they last?Results from medical aesthetics treatments depend on the nature of the treatment, as well as your unique response, and this will be discussed in detail during your consultation.
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Will cosmetic treatments make me look puffy and unnatural?We specialise in achieving natural-looking results and we do this through expert full-face assessment and providing transparent and personalised advice to our patients to ensure your treatment plan is curated for best aesthetic outcomes. It's important that our patients be open to a conservative, harmonised approach, as over-treating can make you look puffy and unnatural. We pride ourselves on providing our patients with results which are seamless and undetectable once settled.
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I'm a male and I'm interested in exploring medical aesthetics, can men get treatments as well?At Luma, we treat a number of male patients using our advanced skill and anatomical understanding to effectively achieve masculine, natural-looking results. Well-trained cosmetic nurses understand the differences between male and female facial aesthetics and know how to both feminise and masculinise a face.
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Will one treatment 'fix' all of my concerns?In most cases, unfortunately not. If you have deep-set lines, deep folds and poor skin quality secondary to decades of ageing with no history of previous intervention, a treatment plan utilising a number of different modalities is the best approach. Amazing results are achievable, but patience and commitment is required, especially if you are starting your medical aesthetics and skin health journey later in life.
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A treatment worked well for my friend, so won't it work well for me?This is a common misconception - that medical aesthetics are 'one-size-fits-all'. Cosmetic nursing is a specialised field of medicine and requires expertise in individual consultations and facial assessment. Expert knowledge in anatomy, ageing, rheology of treatment products, etc. is what guides a Cosmetic Nurse's treatment recommendations and can be very different from one client to the next. It's always encouraged to share your aesthetic goals with your injector, but trust their expert advice regarding treatment suitability.
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How do I make a booking?We're experts in our field and offering a completely bespoke experience is important to us. Your safety and comfort also relies upon a thorough consultation and appropriate treatment education to ensure you can make informed decisions. Even for existing patients, we will still start every appointment with a consultation to ensure our treatment plan reflects your current circumstances and aesthetic goals. This is why we've simplified our online booking process. Select the relevant 'consultation' field when you book (new or existing patient, with or without treatment time allocated) and we will have a detailed discussion upon your arrival to decide on an approach which will produce optimal aesthetic and safety outcomes.
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Wrinkle Reducing ConsultationsOur muscles originate on bone and insert through to the skin. Constant contraction of the muscle therefore tethers on the skin and over time plays a significant role in the formation of static lines (wrinkles). ​ Our team can provide consultations related to reducing wrinkles, addressing concerns connected to minimising visual signs of the natural ageing process and providing preventative solutions.
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Enhancement, Harmonisation and Volume Restoration ConsultationsWe can provide consultations to achieve your aesthetic goals related to enhancement of features, facial harmonisation, side profile balancing, contouring and volume restoration.
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Skin Rejuvenation ConsultationsAs the top layer of our facial structure, our skin health plays a very important role in achieving a youthful, glowing appearance. ​ Innovative medical aesthetics treatments are available to address common concerns related to skin laxity and the appearance of lines. You may also be interested in skin treatments delivered by our Dermal Therapist, or prescription of medical-grade at-home skincare to assist in achieving your skin health goals. Our team work in collaboration with one another and can develop multi-modality treatment plans, so chat with us about how we can personalise your experience.
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Fat-Dissolving ConsultationsFat-dissolving cosmetic treatments are ideal for treating small stubborn areas of fat that are non-respondent to diet and exercise such as the sub-mental area (double chin), bra fat and lower abdomen.
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SkinPen® Precision - Medical-Grade Skin NeedlingSkinPen® is a medical device used for the treatment of Collagen Induction Therapy (CIT). CIT is a minimally invasive procedure involving the movement of a pen like device with an attached sterile, disposable cartridge tip containing small needles over the skins surface. The micro needles puncture the skin and create tiny micro injuries. These tiny punctures stimulate tissue regeneration through the process of CIT which improves the appearance of the skin. This treatment is ideal for addressing impaired skin texture, fine lines, pigmentations and acne scars. The treatment includes a double cleanse and post needling fragrant-free, anti-inflammatory hydro jelly mask, relaxing hand arm and décolletage massage as well as a take home SkinFuse product kit. Popular treatment areas include face, neck and décolletage. Prices start from $300 for full face. IMPORTANT NOTE - Skin preparation may be required prior to starting a course of skin needling.
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Healite II LED Light TherapyLuma Aesthetics is proud to be offering advanced TGA-approved LED light therapy in clinic. The Lutronic Healite II harnesses the power of up to 830nm near-infrared light to deeply target skin cells. The Healite perfectly complements aesthetic treatments and offers advanced regenerative cellular healing properties as well as an array of benefits, such as: - Increasing collagen and elastin production - Reducing lines and wrinkles - Evening skin tone and texture - Addressing acne - Wound healing This treatment is pain-free, effective, and relaxing with no downtime and variable intensity based on your unique requirements. You can have this as a standalone 15 minute session following or independent from injectables or skin treatments, or as part of the LED Luxe Treatment, whereby you will enjoy a skin cleanse, customised LED therapy session and hand massage (optional).
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BioRePeel (Glass Skin Facial)The BioRePeel uses an innovative product to dissolve bonds between cells, carefully removing the top layer of skin to reveal a smooth, glowy and fresh new layer. Exfoliating the skin's surface, this TCA 35% chemical peel also stimulates the production of collagen and elastin. A powerful blend capable of producing impressive results, the product contains the following: TCA 35% to improve skin texture, scars and pigmentation Salicylic acid to decongest the pores & help with excessive oil Tartaric acid to brighten the skin. Lactobionic acid to ensure better intercellular metabolism. Vitamin C to provide an antioxidant effect and strengthen the capillaries Amino acids & Vitamin B2 to revitalize and stimulate the formation of new healthy cells This pharmaceutically developed mix of vitamins and amino acids also stimulates new skin growth, while mitigating UV damage, fading the scarring and effects of fine lines and ageing. Besides having anti-ageing and refreshing effects, it is perfectly suitable for problematic and acne-prone skin, and is capable of removing the blocked pores and deep blackheads that are not reachable through regular facial treatments. WHAT ARE THE BENEFITS? No downtime Exfoliating, removing dead skin cells stimulating new skin regeneration Improvement of scars and post-acne marks Purification and oxygenation of the skin, leaving it moisturised, soft, refreshed, revitalised and clean Infusion of vitamins and antioxidants without injections/needles Improves texture of the skin, addresses skin ageing, softens lines and addresses pigmentation Can be used all year round Can be performed on the face, neck, décolletage, hands, feet, arms and other parts of the body WHO IS THIS FOR? This peel is suitable for all skin types, tones and ages. It is excellent for those with acne-prone, congested skin and skin with pigmentation and scarring (old or new). It is great to prevent ageing as it contains essential amino acids and vitamins that every skin requires. It is just as beneficial for young skin during acute stages of acne, blackheads, and with recent scarring. WHAT CAN I EXPECT AFTER BIOREPEEL? Clearer and smoother skin Tighter skin Brighter complexity and lighter pigmentation Even-toned and rejuvenated skin Smaller pores Consultation is always conducted before any professional peel, however please read important preparation and contraindication protocol below: Retinoids / retinol, AHA & BHA skincare must be stopped 7 days before the peel. THIS SERVICE IS NOT SUITABLE IF: You are pregnant / breastfeeding You've been on Accutane in the last 8 months You've had laser <4wks ago You have pre-existing inflammatory dermatosis You have an active infection or open wounds You have been using antibiotics in the week prior You are recovering from cosmetic surgery You have had skin cancer, and have not been cancer-free for 3 years (please note you will require Doctor approval prior to treatment)
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Acne, Pigmentation & Problematic Skin PackageComprehensive skin consultation 4 x SkinPen 4 x Luxe LEDs 2 x BioRePeels RRP $2,150 / Package price $1,800 This package boasts a powerhouse combination of TGA-approved, industry-leading dermal therapy modalities to promote healing and cell turnover. SkinPen, BioRePeel and LED light treatments are ideal for regulating oil production and softening scars as well as clearing pigment. We’ll start your journey with a comprehensive skin consultation where we will discuss your skin history and concerns, skincare and goals for your treatments. BioRePeel dissolves bonds between dermal cells to carefully remove the top layer of skin, revealing smooth, glowy and fresh skin underneath. The Healite LED increases collagen and elastin production and calms inflammation. SkinPen creates millions of microchannels in the skin, jumpstarting production of collagen and elastin, promoting regeneration of skin cells and a healthy, youthful appearance. Package clients will also receive 10% off our medical-grade skincare to optimise results *available for skincare purchased within 3 months of package Package must be used within 12 months of purchase
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Wedding & Special Event Skin Prep PackageSkin consultation 3 x SkinPen 2 x BioRePeel RRP $1,350 | Package price $999 Our special event prep package has been thoughtfully curated to have you looking and feeling your best for your special day. This selection of treatments will leave your skin feeling glowy, fresh, hydrated and picture-perfect. We’ll start your journey with a comprehensive skin consultation where we will discuss your skin history and concerns, skincare and goals for your treatments. Our BioRePeel uses an advanced formulation to dissolve bonds between dermal cells, carefully removing the top layer of skin, revealing smooth, glowy and fresh skin underneath. SkinPen is the leading skin needling device on the market. The treatment involves creating millions of microchannels in the skin, jumpstarting production of collagen and elastin, promoting regeneration of skin cells and a healthy, youthful appearance. Package clients will also receive 10% off our medical-grade skincare to optimise results *available for skincare purchased within 3 months of package Package must be used within 12 months of purchase
OUR RESULTS
BOOKING YOUR APPOINTMENT
Due to TGA and AHPRA guidelines, we are unable to provide detailed and specific information related to our treatments however if you are considering cosmetic treatments, please schedule a consultation where we can discuss your suitability, treatment and product options, risks and pricing.
We can't wait to be a part of your journey towards becoming your most confident self.
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